You can find the frequently asked questions and their answers here. If you can’t find your question here, please contact us, we’re happy to help : )
1. Do you offer discount codes?
We always offer promotions and coupon codes for discounts. Follow us on instagram to get the latest offers and discounts.
2. Is there a minimum order value?
Yes. We have a minimum order value of 150 EGP, If you have a smaller order, you can pick it up from our planthouse at Cournich Nile.
3. Do you offer care tips?
We are always happy to support our customers, if you have any questions about how to care for your plants, please reach out to us.
Shipping & Returns:
1. Is there a free shipping?
We offer free shipping for orders that are over 1500 EGP.
2. How many days to receive my order?
We always try to deliver orders as fast as possible, our regular delivery is in 3-5 days. This range may extend up to 10 days when we have a higher volume of orders, we value your patience and thank you for understanding.
3. Do you offer returns?
Yes, if you would like to return a plant we will take it back, on the condition that it's not dead or severely damaged.
5. Do you deliver outside greater Cairo and Giza?
We deliver to greater Cairo, New Cairo, The 5th Settlement, Giza, Sheikh Zayed, and October. We will expand our delivery zones in the near future.
1. Do you accept credit card payment?
Cash on delivery is our current and only payment method, we will start accepting online payments from Visa, Master Card, ..etc in the near future.